metaXsire app is available for iOS, Android, Mac, and Windows. Please
click here to download the version you need. You can search "metaXsire" on APP STORE or GOOGLE PLAY.

metaXsire app is compatible with devices :

· iPhone/iPad Air/iPad Mini (iOS 11.0 and later)

· Android (Android 5.0 and later,with Bluetooth 4.0 enabled)

· Apple Mac (with Bluetooth 4.0 enabled)

· Windows PC (needs a USB Bluetooth adapter to connect)

All metaXsire™ toys work with the app.

Step1. Press On/Off button and hold for 3 seconds to turn on the toy.

Step2. Go to the metaXsire APP.

Step3. Tap"+" to begin searching for the toy (Please confirm that your smartphone is in Bluetooth pairing mode).

Step4. After the toy is found, tap "Connect". Your toy can now be controlled with your smartphone.

These permissions are required to enable the app’s features. You can choose to not allow permission from your phone’s on-screen prompt or change it in your phone's settings. Some features will not be available without certain permissions enabled.

You can connect multiple toys to one device at a time.

No, each toy can only be connected to one device at a time.

metaXsire™ toys can be controlled no matter the distance, as long as you both have Wi-Fi or a 4G/5G data connection. 

No, neither you nor your partner need to create an account to control each other's toys.

If you need to join the X-Club to interact with other unknown users, you need to create and log in to your account.

If you want to sync patterns you created on your phone to your PC or another phone, you'll also need a login account.

Steps:

Go to the metaXsire APP.

Tap “Interactive”.

Tap “Create Room” and then send the invitation code to your partner.

Wait for your partner to join in the room and you both can control each other’s toys.

You can also enter the invitation code your partner sent you to accept the invitation to enter the
room to control each other's toys.

Yes. Your partner does not need a toy to control your toy through the metaXsire app. You both just need to join the same room and Wi-Fi or a 4G/5G data connection.

No, there’s no friends list on the app. You and your friends cannot see each other.

Swipe left on the contact’s message and tap "Delete".

Tap "Delete" on the top right corner to delete all contacts’ messages.

Tap “Me” at the bottom right corner. Go to My Account > Accout,and then tap “Delete Account” to delete it.

For security reasons, we cannot change the email address associated with your account. If you'd like, you can delete your current account on our website and then create a new account.

Check out X-Club on the metaXsire app. Join the X-Club and find your favorite mates.

metaXsire app can sync with Spotify premium accounts and DRM-free music stored on your device.

For Spotify, go to Music > Spotify and follow the instructions.

For local music, go to Music > My library and follow the instructions.

Currently,the toy’s name cannot be changed in the app and your Bluetooth settings.

metaXsire app is now available on iOS, Android, PC/Mac. You and your partner can use any of those devices to connect your toys.

Your partner can control your toy(s) over any distance as long as both of you have a stable internet connection and metaXsire app downloaded!
You both need to connect through the app, and once you do that, your partner will see different control options for your toy(s). They don’t need to have a toy.

The system will keep your footprint for a period of time. Others in the club can see you and say hello to you after you leave.

If you don’t want others to see you in the X-Club after you leave, tap "Footprints" in the top right corner to clear your footprints. 

Tap "Footprints" in the top right corner and you will be asked if you want to clear your footprints. When you tap "Yes, clear," you won't be visible to anyone else in the X-Club.

But the persons have talked to you can still send you messages unless you have blocked them.

No, only the one who has sent a message to you, and you have replied can send you an interactive play invitation.

Go to My Message,tap the user you wish to block and then tap "More"in the top right corner. Tap “Add to blacklist” to block it.

Go to Me > Privacy > Blacklist, tap the user you wish to unblock and then tap “Unblock” to unblock it.

Rex is made from Body-Safe Silicone. All metaXsire™ products are 100% body safe. None of our products contain any harmful chemicals.

Rex is fully waterproof. You can use it during a shower or bath without any issues. Please be aware that Bluetooth connectivity in/under water is not stable!

IP stands for “Ingress Protection” and measures how well a device is protected from both solid objects and liquids.
IPX means that the product passed a specific IP test done by a certified,independent company, and was tested for protection from liquids.
IPX7 rating means that the product can be submerged up to 1 meter in water for 30 minutes.

All of our toys can sync with each other at any distance. Cali and Olis not only can sync together, but they will also react to each other's movements during the motion mode. Also in motion mode, when Olis/Cali is being inserted, Rex will also vibrate at the same time.

Step 1: After successfully connecting Rex to your phone, tap “Create Pattern”.

Step 2: Choose your features.

Step 3: Drag the vibration icon to adjust the intensity of vibration, and tap "Done" to save the preset mode.

Rex is not designed for anal use. We strongly advise against using Rex anally, because it does not have a flared base.

Total length 187.5 * diameter 40.4mm

Olis is made from Body-Safe Silicone and ABS plastic. All metaXsire™ products are 100% body safe. None of our products contain any harmful chemicals.

Olis is fully waterproof. You can use it during a shower or bath without any issues. Please be aware that Bluetooth connectivity in/under water is not stable!

IP standsfor “Ingress Protection” and measures how well a device is protected from both solid objects and liquids.
IPX means that the product passed a specific IP test done by a certified,independent company, and was tested for protection from liquids.
IPX7 rating means that the product can be submerged up to 1 meter in water for 30 minutes.

Yes. Olis can sync with Cali and interact together. They will react to each other's movements during the motion mode. 

All of metaXsire ™ toys can sync with each other at any distance. Cali and Olis not only can sync together, but they will also react to each other's movements during the motion mode. Also in motion mode, when Olis/Cali is being inserted, Rex will also vibrate at the same time.

Step 1: After successfully connecting Olis to your phone, tap “Create Pattern”.

Step 2: Choose your features.

Step 3: Drag the vibration button to adjust the intensity of the vibration, and tap "Done" to save the preset mode.

Total length 205 * diameter 39mm

Cali is made from Body-Safe Silicone and ABS plastic. All metaXsire™ products are 100% body safe. None of our products contain any harmful chemicals.

Do Not use Cali in the shower or submerge it in water. Cali is not fully waterproof.

Remove the inner sleeve and clean it with warm water and mild soap.

Do not wash the shell.

IP stands for “Ingress Protection” and measures how well a device is protected from both solid objects and liquids.
IPX means that the product passed a specific IP test done by a certified, independent company, and was tested for protection from liquids.
IPX5 rating means that the productcan resist a sustained, low-pressure water jet spray.

Yes. Olis can sync with Cali and interact together.

All of metaXsire ™ toys can sync with each other at any distance. Cali and Olis not only can sync together, but they will also react to each other's movements during the motion mode. Also in motion mode, when Olis/Cali is being inserted, Rex will also vibrate at the same time.

All of our toys can sync with each other at any distance. Cali and Olis not only can sync together, but they will also react to each other's movements during the motion mode. Also in motion mode, when Olis/Cali is being inserted, Rex will also vibrate at the same time.

Step 1: After successfully connecting Cali to your phone, tap “Create Pattern”.

Step 2: Choose your features.

Step 3: Drag vibration icon to adjust the intensity of vibration, tap "Done" to save the preset mode.

Total length 226*maximum diameter 90mm

Cali is about 145mm deep. If you are longer than this, you shouldn’t worry. The most sensitive parts are
toward the beginning of the penis.

We accept PayPal, debit and credit cards. You can see the options during checkout.

If you have no PayPal account, just click the PayPal Icon to select pay with credit/ debit card directly.

We respect your privacy and do our best to ensure your purchase is as discreet as possible.
The exterior shipping box doesn't contain any marks or information that can identify the contents of the package.

Orders are processed every hour, automatically.

Once the information is sent to our shipping partner, it is difficult to stop the shipment and cancel the order.

We will do our best to assist you with a cancellation, but it is difficult. Please take this into consideration when purchasing.

If the payment was successful, you should have automatically received an order confirmation. Please check your spam folder of your email to see if it ended up there!

We are unable to modify your order. If you would like to exchange an unopened product, please contact support romeo@metaxsire.com for instructions.

For most regions (United States, European Union, Australia, Canada), we ship via a local warehouse. Therefore, we have already pre-paid any taxes in order to get it into the country.

The shipping methods and shipping time depends on our local warehouse. Usually 10-20 business days for delivery to you.

Unfortunately, our shipping partner doesn’t allow us to choose which carrier will do the final delivery.

Log into our website and go to “My Account”. You will be able to view your order status via this dashboard.

Once your order is in the shipped status, it has been sent and is being processed by our shipping partner. You will receive a tracking number from our shipping partner soon.

We are unable to change any shipping addresses. We are only able to ship orders to the address provided during checkout.

We value your privacy and ship as discreetly as possible. The exterior box will be a standard brown box without any markings that refer to our company. Inside the exterior box should be an additional discreet box. Inside that box is the product.

During checkout, you will see a list of countries we ship to. If the country of your shipping address is not included in the list, it means we cannot ship to this country due to slow shipping times, expensive prices and/or customs issues.

Yes, we provide a one-year warranty for all our toys. The warranty covers working parts that affect the function of the sex toy. It does not cover wear and tear or damage caused by accident, misuse or negligence, as well as cosmetic wear and tear caused by normal use.

 Any attempt to open or take apart the sex toy will void the warranty. You will have to provide order details, certain account details and proof of the issue (or return the unit to us) to redeem the warranty.Please note that we offer a 90-day warranty for the Cali's sleeve.If you have any problems, please contact us at https://metaxsire.com/pages/contact and we'll do our best to assist your issues.

Orders are processed every hour, automatically. Once the information is sent to our shipping partner, it is difficult to stop the shipment and cancel the order. We will do our best to assist you with a cancellation, but it is difficult. Please take this into consideration when purchasing.

Due to health concerns, we don't accept returns for refund or exchange purposes once the product has been used/opened. This is the standard in the sex toy industry.

We accept returns of unopened items within 30 days of purchase. Unopened means in the original packaging with the plastic seal intact.Returns are subject to a 20% restocking fee.Please contact support for return instructions. If the instructions are not followed, we cannot guarantee that a refund will be processed.

No. We need to be notified of any returns to ensure that the package is received and that a refund can be processed. Please contact support for return instructions. If the instructions are not followed, we cannot guarantee that a refund will be processed.

You should contact us if the original one arrived defective. If it’s a manufacturer defect we will replace it for you, if it’s a user-caused defect you can buy a replacement from us.

If you have a security vulnerability/concern to report, please email us at romeo@metaxsire.com

No one will see you unless you enter in X-Club. When you enter X-Club, people in the club can see you and send you messages. 

If you don’t want others to see you in the X-Club after you leave, tap "Footprints" in the top right corner to clear your footprints. 

We take your privacy very seriously. We have designed our system to record as little information about our users as possible. Every byte of your data that passes through our servers, including your text, picture, and voice messages, are fully encrypted.